Refund & Cancellation Policy
At InovaBeing, we're committed to delivering exceptional AI solutions. Our refund policy reflects our dedication to customer satisfaction and transparent business practices.
Request Timeline
Maximum time to submit cancellation or refund requests
Processing Time
Standard refund processing duration
Delivery Window
Service delivery and implementation timeframe
Refund Eligibility
You are eligible for a full refund if:
- •Request submitted within 2-3 days of service initiation
- •AI solution fails to meet agreed specifications
- •Technical issues prevent service delivery
- •Service cancellation before development begins
Partial Refund Conditions:
- •50% refund if development is 25% complete
- •25% refund if development is 50% complete
Refund Process
How to Request a Refund:
- 1.Contact our support team within the eligible timeframe
- 2.Provide your project details and reason for refund
- 3.Our team will review your request within 24 hours
- 4.Approved refunds are processed within 3-4 business days
- 5.Refund will be credited to your original payment method
Contact Information
Important Terms & Conditions
Non-Refundable Services:
- ✕Consultation fees and initial assessment costs
- ✕Custom AI models that have been delivered and accepted
- ✕Third-party licensing fees and external service costs
- ✕Services completed beyond the 7-day delivery window
Cancellation Policy:
Projects can be cancelled at any time with appropriate notice. Cancellation fees may apply based on the stage of development and resources already allocated to your project.
Dispute Resolution:
Any disputes regarding refunds will be handled through direct communication with our support team. We are committed to finding fair and reasonable solutions for all parties involved.
This policy is effective as of the date of service agreement and may be updated periodically. Clients will be notified of any significant changes to these terms.
Questions About Our Refund Policy?
Our support team is here to help. Contact us for clarification on any aspect of our refund and cancellation policy.
